Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Part of Arizona State University's Eyring Materials Center, The Goldwater Materials Science Facility provides an extensive array of characterization tools and techniques for optical & structural analysis, surface morphology, chemistry & microscopy, and synthesis & processing. Widely used techniques include X-ray Diffraction & Topography, Atomic Force Microscopy, FT-IR and Raman Spectroscopy, X-ray Photoelectron Spectroscopy, Optical & Stylus Profilometry, Residual Gas Analysis, Ellipsometry etc...
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Name |
Role |
Phone |
|
Location |
|
Emmanuel Soignard
|
Operations Director
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(480) 965-7242
|
Emmanuel.Soignard@asu.edu
|
PSB 233
|
| Xin Guo | Facility Manager | (602) 543-5986 | XGuo95@asu.edu | GWC B70 |
| Hours | Location |
|
Monday - Friday 8 AM - 5 PM |
Goldwater Center for Science & Engineering 650 E Tyler Mall Tempe, AZ 85281 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| GMSF |
(480) 965-7242
|
EMC@asu.edu
|
PSB 233
|
| Services List |
| ► Elemental Composition & Radiation testing (1) | |||
| Name | Description | Price | |
|---|---|---|---|
| Consultation | Inquire | ||
| ► Materials Processing & Calorimetry (1) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| ► Optical Spectroscopy (1) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| ► Surface Imaging (1) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| ► X-Ray Diffraction (1) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| ► X-ray Photoelectron Spectroscopy (1) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| ► Elemental Composition & Radiation testing (1) | |||||||||
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| ► X-Ray Diffraction (1) | |||||||||
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