ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Part of Arizona State University's Eyring Materials Center, CHREM plays an important role in characterizing the critical properties of materials. This facility houses a dozen electron microscopes that can probe the physical, electronic, and chemical structure of matter on an atomic scale. Instruments and techniques include focused ion beam (FIB) microscopes, electron microprobe, scanning electron microscopy, transmission electron microscopy, scanning transmission electron microscopy, and aberration-corrected electron microscopy.
| Name | Role | Phone | Location | |
|
Manuel Roldan |
Opertions Manager |
(602) 491-3906 |
mroldang@asu.edu |
PSB 155 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| CHREM |
EMC@asu.edu
|
| Services List |
| ► SEM (2) | |||
| Name | Description | Price | |
|---|---|---|---|
| Consultation | Inquire | ||
| Staff Time | Inquire | ||
| ► Materials TEM/STEM (2) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| Staff Time | Inquire | ||
| ► Materials Sample Prep (3) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| Vibratory Polisher | Inquire | ||
| Staff Time | Inquire | ||
| ► BIO-TEM/STEM (4) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| Titan Krios Daily Charge | Inquire | ||
| Cryo Holder Charge | Inquire | ||
| Staff Time | Inquire | ||
| ► BIO-Sample Prep (7) | |||
| Name | Description | Price | |
| Consultation | Inquire | ||
| Leica AFS Freeze Substitution Unit |
ASU Standard
$62.06
each
Academic/Non-Profit $84.32 each |
||
| Leica Ice High Pressure Freezer | Inquire | ||
| Plunge Freezer Charge | Inquire | ||
| Balzers CPD-020 Critical Point Dryer |
*pricing is per run |
Inquire | |
| Denton Desk-IV |
*pricing is per run |
Inquire | |
| Staff Time | Inquire | ||
| ► BIO-Sample Prep (1) | |||||||||
|
|||||||||
| ► Materials Sample Prep (1) | |||||||||
|
|||||||||