ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

D. Page Baluch, PhD
Asst. Director | Research Scientist FSC
Email: Page.Baluch@asu.edu
Office Phone: (480) 727-0725
| Hours* | Location |
|
Monday - Friday
|
Interdisciplinary Science & Technology Bldg 1 Room 153 A-D |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| RegenMed |
Biosciences Core Facility
|
480-727-2700
|
RegenMed@asu.edu
|
ISTB1 153
|
| Price List |
| ► RMC Freezer Storage (2) | |||
| Name | Description | Price | |
|---|---|---|---|
| Neg 150 Freezer Storage Box Monthly Fee |
ASU Standard
$4.00
month
|
||
| Neg 80 Freezer Storage Box Monthly Fee |
ASU Standard
$2.00
month
|
||
| ► RegenMed Facility (1) | |||
| Name | Description | Price | |
| Technical Assistance |
ASU Standard
$53.00
/hr
Academic/Non-Profit $110.00 /hr |
||
| ► Unclassified (5) | ||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||