Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Gain a competitive edge in your proposal, project, or grant application. The College Research and Evaluation Services Team (CREST) engages Arizona State University researchers and the local community in the evaluation and research process from start to finish. The services provided include writing monitoring and evaluation (M&E) plans for grant proposals, framing evaluation questions, creating evaluation plans and research designs, implementing data collection, analyzing data, interpreting results, and disseminating the findings.
CREST collaborates with grant staff to develop a customized research and evaluation plans that reflect the program’s context, capacity, and overarching goals. We can work with you to:
| Name | Role | Phone | |
| Wendy Barnard | Director | (480) 727-1362 | wendy.barnard@asu.edu |
|
Hours |
Location |
|
Monday-Friday 8:00am-5:00pm |
Payne Hall 122 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Wendy Barnard |
Director
|
712-330-0985
|
wendy.barnard@asu.edu
|
CenterPoint, ASU Tempe
|
