Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
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| ► Research Software Engineering (1) | |||
| Name | Description | Price | |
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| Consultation |
RTO offers research software engineering services delivered by skilled RSEs who understand both software development and the research process. Our services include custom software development, consulting on the planning and design of computational projects, and auditing existing software and code for quality, sustainability, and best practices. Whether you are starting a new project or improving an existing one, our team can help you succeed. Request a meeting with an RSE consultant to get started! |
ASU Standard
$150.00
/hr
Academic/Non-Profit $215.00 /hr |
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