Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The KE Secure Cloud (formerly ASRE) provides a secure technology infrastructure for academic research on sensitive Arizona-related data. The platform includes both storage and compute resources and is highly partitioned to ensure project integrity.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| KE Secure Cloud |
https://asu.service-now.com/sp?sys_id=35b7bb641bd9ce50b35e0fe0cd4bcb7a&id=sc_category
|
| Service list |
| ► Consulting (2) | |||
| Name | Description | Price | |
|---|---|---|---|
| Secure Cloud Consulting | Inquire | ||
| RDM Consulting |
ASU Standard
$150.00
/hr
|
||
| ► Virtual Machine Services (4) | |||
| Name | Description | Price | |
| Standard Virtual Machine (4 vCPU / 8 GB / 250GB Storage) |
ASU Standard
$6,000.00
each
Academic/Non-Profit $9,000.00 each |
||
| Add‑On RAM (per +4 GB) | Inquire | ||
| Add‑On Storage to VM (local disk) |
ASU Standard
$250.00
each
Academic/Non-Profit $350.00 each |
||
| Cross Platform Storage |
ASU Standard
$130.00
each
|
||
