ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

The ASU Drone Studio is outfitted with more than 100 high-precision, infrared cameras and a 3D tracking system, this state-of-the-art drone testing facility serves as a hub for academic, government and industry research partners to study multi-robot swarming, cyber-physical systems and human-robot interactions.
The space is open to members of the ASU community and government and industry partners as a recharge center. This allows new ASU and external partners to reserve the ASU Drone Studio at hourly rates.
Equipment Technology:
Facility Use with MOCAP (OptiTrack w/Motive Optical Motion Software)
Facility Use w/o MOCAP
Services:
Training with MOCAP/Registration
Training w/o MOCAP/Registration
Personnel Time - Lab Technician
Personnel Time - Lab Manager
Personnel Time - Lab Director
To request a tour of the ASU Drone Studio, please email ASUDroneStudio@asu.edu. Tours are offered based upon staff availability.
| Sangram Redkar | Director | ASUDroneStudio@asu.edu |
| Hours | Location |
|
7:00 AM - 10:00 PM Mon-Sat |
611 E. Orange St |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Sangram Redkar |
Director
|
480-727-1129
|
sredkar@asu.edu
|
TECH 101B
|
| Nicholas Beck |
Lab Manager
|
480-310-3232
|
Nicholas.R.Beck@asu.eu
|
BYENG 225
|
| April MacCleary |
FSE Assoc. Director Research Operations
|
480-965-8154
|
april.maccleary@asu.edu
|
BYENG 612
|