Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Manufacturing Labs is an intiative of the Manufacturing, Automation and Data Engineering (MADE) Science and Technology Center (STC) which is an ASU research and development center supported by the Arizona New Economy Initiative. STCs are responsible for leveraging ASU-industry partnerships to enable research innovation, entrepreneurship and tech transfer in areas key to the future of Arizona’s economy. The Manufacturing Labs seeks to offer foundational manufacturing technologies and characterization/metrology methods for its user base that enables the development of new products and enhance manufacturing competitiveness.
Bruno Azeredo | Associate Professor & Assistant Director | 480-727-3974 | bazeredo@asu.edu
Binil Starly | Director of MADE STC and MSN | binil.starly@asu.edu
| Hours | Location |
|
Monday - Friday 9am - 5pm |
6075 S. Innovation Way West Mesa, AZ, 85212 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Fabiano Carvalho |
Research Lab Manager
|
Fabiano.Carvalho@asu.edu
|
Tech Center 149AD
|
