ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Polymer Characterization Lab at the Simon Group offers a variety of polymer characterization techniques, from molecular weight characterization to thermomechanical analysis. The Simon Group consists of researchers working toward the design of more sustainable polymer systems, combining macromolecular science with chemical engineering to produce materials for a healthier world. Services offered include differential scanning calorimetry, dynamic mechanical analysis, and size-exclusion chromatography.
| Name | Role | Phone | ||||
| Yoan Simon, PhD |
|
|
|
| Hours | Location | |||
|
727 E Tyler Street
|
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Yoan Simon |
Principal Investigator/Director
|
(601) 819-0707
|
yoan.simon@asu.edu
|
| Name | Price | |
|---|---|---|
| Differential Scanning Calorimetry | ||
|
Unassisted Mon-Fri 09:00 AM - 05:00 PM
|
ASU Standard
$30.00
/hr
Academic/Non-Profit $385.00 /hr |
|
| Dynamic Mechanical Analysis | ||
|
Unassisted Mon-Fri 09:00 AM - 05:00 PM
|
ASU Standard
$50.00
/hr
Academic/Non-Profit $312.00 /hr |
|
| Thermogravimetric Analysis | ||
|
Unassisted Mon-Fri 09:00 AM - 05:00 PM
|
ASU Standard
$30.00
/hr
Academic/Non-Profit $300.00 /hr |
|